Mobile banking is the fastest growing way consumers access their account, with the number of customers using a mobile banking app doubling over the past year. How should banks ensure that their mobile apps are more than glorified spreadsheets? Credit Agricole uses the power of its customers’ imagination to drive the development of apps in its CA app store.

When was the last time you ‘liked’ your bank’s official Facebook page? Or Re-Tweeted something positive about them? What did you receive in return for highlighting this bank to your friends? At Germany’s Fidor bank (Banken Mit Freuden) each social interaction you have with the bank is rewarded. Social banking is at the heart of its business model.

If you haven’t had a chance to do so already, it really is worth skimming through the BBA’s report on Promoting Competition in the UK Banking Industry.

As part of our Changing Culture lecture series, we were addressed last Wednesday by the former Metropolitan Police Commissioner, Lord Ian Blair.

Something rather novel happened last week. Colin Fan, co-head of Deutsche Bank’s investment branch, sent a video to the group’s traders informing them that “Being boastful, indiscreet and vulgar is not OK”.  And whilst Fan choose not to opine on…

During last Wednesday’s successful launch of New City Agenda, held in Parliament, Sir Richard Lambert delivered an insightful and thought-provoking lecture.

Since the Financial Crash in 2008, the City has quite rightly received its fair share of criticism for what went wrong. There are simply no excuses for the pain and misery they have caused to millions of citizens in this country and Lord Adair Turner’s (as Chairman of the FSA) words in 2009 that “The City has grown too big and parts of it are “socially useless” seemed to strike a chord with the public at large. Meanwhile, the topic of bankers bonuses still makes the blood boil of ordinary citizens of this country and they struggle to comprehend why senior bankers didn’t go to prison for the crisis they caused.